4. Performing Business Analysis
4.3 Foundational Techniques
The Business Analysis Standard
There are more than 90 business analysis techniques in total, described in the following:
Each technique can be beneficial in the right context to help create the desired value. The global community identified the following as applicable for many different types of initiatives. They are a good starting point for new business analysis professionals:
Backlog Management |
The planned approach to record, track, and prioritize the remaining work items See: Agile Extension to the BABOK Guide, 7.1 Backlog Refinement |
Customer Journey Mapping |
Visually defining the end-to-end customer experience, including motivations and experience when interacting with the solution See: Guide to Product Ownership Analysis, 6.4 Customer Journey Map |
Data Storytelling |
Providing business context or highlighting key insights from data with an engaging narrative to drive better business decisions See: Guide to Business Data Analytics, 3.7 Data Storytelling |
Process Analysis |
Analyzing processes for their efficiency and effectiveness and identifying opportunities for creating greater value |
Workshops/Interviews |
Collaborating with stakeholders to learn, teach, assess, or review important business information and drive the desired value See: BABOK Guide, 10.50 Workshops, and BABOK Guide, 10.25 Interviews |
