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Introducing Your New AI Assistant

Disclaimer: The views and opinions expressed in this article are those of the author and may not reflect the perspectives of IIBA.
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Navigating IIBA’s wealth of professional resources just got a whole lot easier, thanks to artificial intelligence.

The IIBA KnowledgeHub now boasts a new chat feature that harnesses the power of AI to provide members with a more integrated search and user experience. The KnowledgeHub allows practitioners to enhance their business analysis knowledge with practical “how do I” scenarios, case studies, downloadable templates and files, and video sessions.

And it keeps evolving to meet member needs. The new KnowledgeHub AI assistant is a practical tool that both sources information from IIBA resources and references them, empowering business analysis professionals to be more efficient and productive.

Let’s take a closer look at this new, intuitive way of navigating our curated content and how it can further support business analysis professionals.

What Does It Do?

Powered by Microsoft’s Azure OpenAI, the new AI assistant sources information exclusively from the KnowledgeHub, including IIBA publications, standards, and resources.

Designed to provide quick, relevant responses to business analysis queries, it’s specifically trained on business analysis content developed by IIBA and community subject matter experts.

Its features include:

  • Trusted expertise. The AI assistant’s knowledge base is sourced directly from IIBA standards and curated assets, ensuring responses align with industry best practices.
  • An intuitive interface. The citations section, links to sources, glossary definitions, and a user-friendly interface make it easy for members to get the information they need quickly.
  • Continuous learning. The tool is designed to evolve and adapt alongside business analysis. Regular updates to the KnowledgeHub will ensure it remains a reliable and up-to-date resource for business analysis professionals.
Here’s a look at the assistant in action:

Ai assistant chat.png

How Will It Impact Your Work?

Informed by the comprehensive materials in IIBA’s KnowledgeHub, the assistant offers instant access to a wealth of professionals designed to help you achieve more.

In the context of your daily work, this will translate to:

  • Greater efficiency. As AI becomes more prevalent, it can empower members to become more efficient and effective in their approach to business analysis work, ultimately leading to better business outcomes.
  • Enhanced decision-making. By leveraging the AI assistant, IIBA members can reference vast amounts of data quickly and accurately, leading to faster and informed decisions backed by leading content.
  • Increased productivity. Using AI technology allows for quicker research within a trusted source and allows IIBA members to focus on more strategic and high-value activities. This can result in increased efficiency and productivity across various business analysis activities.
According to IIBA’s 2022 Global State of Business Analysis Report, 65% of survey respondents said their organization follows recognized business analysis standards in their work, while 35% said their organization didn’t. By developing tools that encourage the right use of techniques per internationally recognized standards, we hope to widen that gap even further.

With easier access to tools and techniques, you can better support your organizations through faster development cycles and improved efficiencies—giving you the freedom to focus on analysis and the confidence to drive better business outcomes.

Try It for Yourself

We want to hear from you!

The AI assistant is currently in beta, allowing us to collect real-time usage data from IIBA’s business analysis community. If you’re an IIBA member, try it out today and tell us about your experience.

Simply log into the KnowledgeHub with your credentials and ask it a business analysis-related question. You can also consult our FAQs on the IIBA website.

This initiative began with feedback from professionals like you, and we’d like it to continue with your help. Developed with the input of business analysis practitioners, the AI assistant reflects IIBA’s ongoing collaboration with the community to respond to member needs with quality products and services.

Created with you and for you, it’s the latest in a long line of developments aimed at helping you achieve more as a business analysis professional.

For more information and a free seven-day trial with access to IIBA’s KnowledgeHub, available for a limited time, visit our website.

About the Author
Lee Kennedy.jpg

Lee is a passionate product leader dedicated to delivering enhanced content and digital experiences for IIBA members and improving the overall practice of business analysis. With over twenty years of experience in product management, including defining business and product strategy, leading transformation initiatives, and practical hands-on experience with everything from requirements gathering through solution delivery and impact assessment, Lee helps IIBA continue to evolve with the changing demands of the workplace and our diverse global community.

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